Customer Services

- Can I search for hotels by price ?
Yes, but only after you have entered a destination and your dates of travel. Once you have done this, you will be shown a list of available hotels. At the top of the page you can see a “Sort by:” bar, which includes the option of sorting the hotels by price. When you click on “price”, you can sort the hotels by price, combined with specific available room types.

- Can I make a reservation without a credit card ?
A valid credit card is needed to guarantee your reservation with all hotels. You can also make a booking using someone else’s credit card if you have their permission. In this case please confirm the card holder’s name and write that you have permission to use their card in the “Special Requests” box while making your booking.

- Are my credit card details safe ?
Istanbulhotels.com uses a secure connection for your booking: Your personal data and credit card details are encrypted. Our secure server uses “Secure Socket Layer” (SSL) technology, the online industry’s standard. You can see detailed informations in “Terms & Conditions”.

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Customer Services Information Form