IstanbulHotels.com Services
This website has been created and is operated by TTG TRAVEL AGENCY LTD. We act
as an intermediate between hotels and users in order to provide our users with
the possibility to search and book hotel accommodation online. Our service is
based on information provided by hotels. Although we do our utmost to ensure
that all information provided on this website is accurate, we cannot guarantee
that all information is comprehensive and error-free, nor can we be held
responsible for interruptions or non-delivery of information. By using and/or
visiting the website you agree to these Terms and Conditions expressly consent
and agree to be bound by the Terms and all applicable laws and regulations that
govern our web system and your booking. IstanbulHotels.com acts as booking agent
only in respect of all bookings we make on your behalf. We undertake no
responsibility for and are not liable for the misrepresentations, breaches of
contract, breaches of statutory duty or negligence of any of the accommodation
providers and other suppliers of services who sell their products and services
through us. This means that in the event of you suffering personal injury,
illness or death as a result of any act or omission of an accommodation provider
or other supplier of services (or their employees or agents) or you having any
complaint about the quality of the services provided or having any other
complaint at all, your sole right of redress will be against the independent
third party who provided such service and IstanbulHotels.com will be under no
liability at all (whether in contract, tort or otherwise howsoever). Where you,
or any of the people that you are booking on behalf of, are in breach of any of
the provisions of these Terms or contravention of any laws or rights of a third
party, we reserve the right to cancel your booking without refund or
compensation in any way and recover from you any costs incurred as a result of
your behavior. You understand that we may not have conducted any quality or
other checks on the accommodation providers and we make no representations about
the suitability of the accommodation and/or services offered for sale through
website. The inclusion or offering for sale of an accommodation and/or services
by IstanbulHotels.com does not constitute an express or implied endorsement or
recommendation by IstanbulHotels.com of such accommodation or services. We do
not guarantee the accuracy of, and disclaim liability for any inaccuracies
relating to the accommodation and services offered for sale through us The
prices on our website are highly competitive. All prices on the
IstanbulHotels.com website are per room for your entire stay, unless stated
differently. As a comparison, these are neither rack rates nor competitor’s
rates. Please, check the room details to see what is included in the price and
what is not.
IstanbulHotels.com Privacy
IstanbulHotels.com understands that making purchases online involves your trust
and that you wish to remain in control of your personal information. Retaining
your trust is a responsibility that IstanbulHotels.com takes very seriously. By
disclosing your Personal Information to IstanbulHotels.com using this Website or
over the telephone, you consent to the collection, storage and processing of
your Personal Information by IstanbulHotels.com as stated in this Privacy
Policy.Any changes to the IstanbulHotels.com Privacy Policy will be made to this
page. Your continued use of this Website will constitute your agreement to the
changed Terms of using this website. IstanbulHotels.com uses high ethical
standards and respects your privacy. We will not give your personal information
to third parties under any circumstances. We take full responsibility for
ensuring that proper security measures are in place to protect your information
and store the information in secure databases at secure addresses to prevent
unauthorized access. We must pass the information on to the relevant suppliers
of your travel arrangements. The information may also be provided to security or
credit checking companies, public authorities such as customs/immigration if
required by them, or as required by law.
IstanbulHotels.com Credit card Guarantee
To ensure that your booking runs smoothly IstanbulHotels.com needs to use
information such as your name and address, credit card details, special needs,
dietary requirements etc. We will apply appropriate security measures to protect
this data. However, IstanbulHotels.com may disclose information about you to
other organizations that are hotel partners or affiliates or to organizations
contracted by IstanbulHotels.com to manage aspects of website. Hotels require
credit card details in order to guarantee your reservation. Your credit card
information will be sent directly to the reserved hotel. When you make a
booking, you will automatically enter into an agreement with the hotel you have
chosen. We will not charge your credit card, as you will pay for your stay at
the hotel. Be assured that we take our responsibility regarding your credit card
information very seriously. We use the industry standard "Secure Socket Layer"
technology to encrypt your credit card details. Therefore, we can guarantee that
every transaction made is 100% safe. The credit card company is obliged to pay
the remainder.
IstanbulHotels.com Free of Charge
Our service is free of charge. Unlike many other parties, IstanbulHotels.com
will not add any additional fees, like a reservation fee, to the room rate.
IstanbulHotels.com Cancellation
Please follow the instructions in the confirmation email in case you need to
cancel your stay. If you cancel according to the cancellation policy of the
hotel, it will be free of charge. We recommend you read the cancellation policy
of the hotel carefully. If you cancel later than requested by the hotel or do
not show up, the hotel might charge you a fee which in most cases is the
equivalent for a one night stay. Note, IstanbulHotels.com will not charge you
any cancellation fee whatsoever.
IstanbulHotels.com Disclaimer
The IstanbulHotels.com website has been compiled with the greatest possible
care. Our services are based on the information provided by the hotels; for this
reason, the hotels remain responsible for the correctness of this information.
Hotels can alter the information about their hotel, such as prices and
availability, at any moment. We can therefore not guarantee that all the
information is accurate and faultless, nor can we be held responsible for errors
or inaccuracies in the supplied information. You should always check the
provided information before acting on the basis of the supplied information.
Unless stated otherwise, the copyright of the material on this website is
copyright of IstanbulHotels.com.
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